A few weeks back I was swapping emails with Coast Capital Savings' VP of Retail Services, Ian Maguire, regarding our recent hospitality event we hosted at the Tour de Gastown. Ian emailed to thank us for putting on the event and to congratulate the team on its success. Here is Ian’s email:
Thanks again for the hospitality last week at the Tour de Gastown. What a great evening. It was awesome to be able to see the race from the comforts of a catered tent!
Congratulations to the whole Symmetrics team on a great overall performance during Superweek… Talk about some great results and some amazing media coverage. Your hard work and efforts are paying off with some outstanding results! What a great made in Canada story!
Best of luck for the rest of the season, I will be watching closely when Svein Tuft is crowned as the UCI champion at the end of the season!
Sincere thanks and kind regards once again,
Ian
PS – Nobody threw anything at me this race, so things are looking up!
Ian Maguire
Vice President, Retail Services
Coast Capital Savings
I appreciated the email and my response to Ian went like this:
Hi Ian,
Thanks so much for the email. What has happened with this team over the course of the season has been amazing. We have a great bunch of riders and staff involved in our project and it starts with sponsor support. So the thanks should really be going back to you guys. It is a combination of a great team to execute and the dollars to help make it all happen. We have had a great run of press this season as well and we hope to continue that.
Looking forward to continued work with CCS this year and beyond.
Mark
This interaction really sums up what makes a successful sports sponsorship property. It is a combination of building a great product (i.e. the team) combined with the necessary funding to take our product to market (i.e. the sponsors). It is a partnership from beginning to end.
We have not even finished the 2007 season and I have to say the success of our team this year far exceeded our expectations with amazing wins like the US Open, Tour of Cuba, two national championship titles and overall dominance at BC Superweek. Combine these wins with the team’s ability to capture the UCI Americas points lead and Svein Tuft’s #1 UCI Americas ranking as an individual rider, and the end result is an unprecedented Canadian cycling success story. Did I ever think I would see one of our riders winning the US Open on NBC Sports broadcast to millions of viewers? Ummm…No! How about a solo victory? Ummm..double No! Well we did and I am not complaining. We had to buy a new web server to handle the traffic on our website but that is a small price to pay!
So now what? The season is far from over but we are in the planning phases for 2008 already. This is the time of year that we must reflect on our progress as a team, analyze how well we aligned with our goals and begin setting objectives for next year. We must look closely at our rider roster, race schedule, significant titles and many other key areas to assess how successful we were as a team. Next, we assess the team’s efforts and results with the overall business related goals we set out in our partnerships with each of our sponsors. We will ask ourselves many questions including: Did the sponsors get what they expected? How well are the sponsors using the team in their PR and marketing endeavours? What were the most successful activities or events we did with each of our sponsors? Did they receive the ROI (return on investment) they were expecting? Where do we need to improve?
Over the coming weeks I am going to highlight several areas of our sponsorship and provide specific examples of how we have worked with some of our sponsors. I am hoping to reveal a little inside knowledge on what makes our partnerships successful and highlight the efforts that our sponsors put toward our team. Keep your eye on my blog for updates on this.
2007 has been a very successful year and with that success comes greater exposure for the team and the sponsors, something that enables the partnerships to continue to grow and prosper. But it also means we have a greater responsibility in representing our sponsors, our nation and our race fans in the most professional and ethical manner. In addition, there are greater financial demands on the team in order to maintain and advance its growth and amazing results. Which leaves me wondering:
Can we win the UCI Americas tour in 2007?
Will Svein keep his white jersey and be the #1 UCI Americas rider?
Can we repeat this success in 2008?
Can we be the #1 team in the US?
Can we be the first all Canadian team to ever ride in the Tour de France? Now that would be a wild idea!
I don’t know the answers to all these questions, but what I do know is we are embarking on a new era for this team. Our goals are getting bigger and sponsorship is the most critical component to our future success.
Do you agree? Tell me what you think by leaving me a comment below.
Until next time…
Mark
President & CEO
Symmetrics
Mark My Words Blog